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Blink 3 of 8 - The 5 AM Club
by Robin Sharma
Leveraging the Power of a Diverse Workforce
Building an Inclusive Organization (2019) offers a roadmap for leaders to create organizations that truly celebrate diverse perspectives in the workplace. The authors show that to become truly inclusive, workplaces need to work hard to overcome unconscious bias, create divergent teams where people challenge each other, and implement policies to create a psychologically safe environment for all.
We’ve all done it. We’ve clicked “unfollow” or “unfriend” on that family member who insists on spouting political beliefs we find abhorrent. Or that friend who posts tasteless Facebook memes that make our blood boil. Such an easy solution: with a simple click, you never have to hear their awful theories on the world again.
And why not? Why should you be forced to listen to things that enrage you? Well, the problem is that unfriending your racist uncle doesn’t make him less racist. And now he doesn’t have anyone to contradict him, allowing his racist views to go unchallenged.
The key message here is: In increasingly polarised times, diversity in the workplace is more important than ever.
Diversity, in its essence, is about engaging with different perspectives. But in recent years we’ve become increasingly polarized, existing within homogenous “silos” of people sharing the same identity and opinions. Politically, this drive has resulted in the once unthinkable: the UK leaving the European Union, and the US electing a president who openly derides refugees and immigrants, and who built a platform based on their exclusion from the country at all costs.
Social media makes this polarization far worse, with technology “optimizing” your online experience using cookies to track your tastes and interests, and reflecting them back to you in the content you see. Before the internet, people used to consume news from a handful of newspapers and TV channels; today, they’re informed about the world via a “personalized” feed. So they’re rarely confronted with contradictory opinions. Worse still, many sources are overtly biased, or even completely fabricated.
Our lives are made poorer by homogeneity. In the workplace, any completely white male team has deeply entrenched blind spots and is prone to “groupthink.” They produce fewer original ideas and are ill-prepared for the future. Worst of all, these environments often lead to cronyism, with gender pay disparities and nepotism strangling growth and scaring away fresh talent.
In these politically intolerant times, corporations bear responsibility to take a leading role in creating genuinely diverse and inclusive workplaces, where employees can learn from each other and “bring their whole selves” to work. How can corporations learn to transform homogenous cultures? As we’ll learn in the next blink, it starts by confronting unconscious bias.
Diversity is a reality, inclusion is a choice.
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Try Blinkist to get the key ideas from 5,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trialBlink 3 of 8 - The 5 AM Club
by Robin Sharma