Navigating Difficult Team Conversations

Have you been putting off having that difficult conversation with a colleague or been on the receiving end of critical, demoralizing feedback? All teams experience friction at some point in time but knowing how to work those issues productively and positively isn't always easy. This collection will give you the tools and strategies you need to have difficult conversations and achieve a positive outcome. Whether you're addressing behavioral or performance issues, you’ll learn to approach the subject in a sensitive and non-violent manner, make the other person feel valued, and find a collective way to a resolution.