Talking to Crazy Book Summary - Talking to Crazy Book explained in key points
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Talking to Crazy summary

Mark Goulston

How to Deal with the Irrational and Impossible People in Your Life

4 (48 ratings)
19 mins

Brief summary

Talking to Crazy by Mark Goulston is a guidebook for handling difficult people in our lives. It provides insights and techniques for empathizing with and disarming challenging personalities, allowing us to communicate more effectively and sustain healthier relationships.

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    Talking to Crazy
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    Accept that everyone – even yourself – can sometimes act or simply be a little crazy.

    Even the most seemingly rational people have moments when they’re surprised by their own irrationality.

    Really, anyone can have a moment in which the following statement holds true: You’re crazy!

    But what does “crazy” in this context really mean? We’re not talking about the mentally ill, people who may be called “crazy” unfairly. You don’t have to be clinically ill to have a period of craziness.

    In these blinks, the term crazy refers to irrational behavior which can manifest in a few ways. A crazy person might have a distorted view of reality, or refuse to listen to reasonable arguments. This person could also say nonsensical things or act out against his own interests.

    If you want to reduce this kind of behavior in yourself, the first step is admitting to your own craziness. Acknowledging your own issues is an important step in dealing with other crazy people!

    When you understand your own crazy tendencies, you’ll be able to empathize with the craziness in others. Because if you can’t empathize with those people, you might just end up screaming or acting irrationally yourself. And who’s the crazy one, then?

    If on the other hand you can keep your cool when things get nuts, you might just help calm a crazy person down. Instead of getting upset, try to understand what exactly triggered the person’s craziness. You’ll then be less vulnerable to that person’s attempts to drive you batty!

    For example, imagine you have a problem where you completely shut down if someone questions your honesty. If you acknowledge this tic, you’ll recognize it in others who might have a similar reaction. You’ll then know how to work toward finding a solution, instead of making things worse.

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    What is Talking to Crazy about?

    Talking to Crazy (2015) acknowledges that each person has the potential to be a little crazy, giving into irrational behavior when the mood strikes. These blinks offer sound advice on how to empathize and communicate with a person in “crazy mode” so you can keep yourself from going off the deep end, too.

    Best quote from Talking to Crazy

    Unless youre the first entirely sane person on the planet, youre carrying around your own suitcase full of crazy.

    —Mark Goulston
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    Who should read Talking to Crazy?

    • People with anger management issues
    • Anyone struggling with constructive communication in a relationship
    • Parents and teachers dealing with young adults

    About the Author

    Mark Goulston is a psychiatrist, business advisor and coach. He’s also the author of the bestselling books, Just Listen and Get Out of Your Own Way.

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