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by Robin Sharma
Eight Leadership Practices for Extraordinary Business Results
Leading with Gratitude by Adrian Gostick and Chester Elton explores the positive impact of gratitude in the workplace. This insightful book offers actionable strategies for leaders to create a culture of appreciation that can boost employee engagement and productivity.
No doubt you’ve heard the proverb, “Two heads are better than one.” But what about a whole team of heads, or a whole organization of them? Would we then be moving into “Too many cooks spoil the broth” territory? Well, it turns out that when it comes to soliciting ideas in business, “The more the merrier.”
The key message here is: The best way to glean solutions from your employees is to do it in person.
Employees are a font of knowledge because they’re at the frontline of your business. They’ll often have insights that you won’t be aware of, like which items on your restaurant’s menu are left half-eaten on the plate. So, what’s the most effective way of tapping into this great resource?
Start by getting in touch with your staff in person, and actually listening to them. This is the policy of Kent Taylor, the founder and CEO of the hugely successful restaurant chain, Texas Roadhouse. With almost 600 establishments and a team numbering nearly 60,000, you wouldn’t think Taylor would have the time to talk – let alone really listen – to employees. But this is exactly what he does. Every week, he calls a store at random and asks servers for customer feedback. All his store managers have his cell number, too. That’s how he found out his mac and cheese wasn’t hitting the spot. He learned of this after an area manager’s daughter made a book about why she didn’t like it! If Taylor didn’t encourage open communication, he might never have known.
Implementing staff ideas is a huge motivator because it shows that you value what your employees have said. If you realize an idea isn’t viable, use the opportunity to explain why. This makes the employee feel respected, so they won’t be put off offering ideas in the future.
Finally, make sure you take the time to thank employees for their contributions. The simple gesture of gratitude increases staff confidence – a vital quality for innovative thinking. Taylor makes a point of writing thank you notes to employees who’ve come up with great ideas. If he can manage it with 60,000 staff members, the rest of us have no excuse not to.
Leading with Gratitude (2020) explores a surprising but extraordinarily powerful tool that leaders can use to significantly increase team productivity and cohesion, while increasing staff retention. By learning how to express gratitude in meaningful ways, leaders can improve workplace culture, arrive at better solutions, and make productivity skyrocket.
Leading with Gratitude (2020) explores the transformative power of gratitude in the workplace and provides valuable insights on how to lead with appreciation. Here's why this book is definitely worth reading:
Like ripe bananas, gratitude doesnt keep. The closer to an achievement a leader expresses her appreciation, the better.
It's highly addictive to get core insights on personally relevant topics without repetition or triviality. Added to that the apps ability to suggest kindred interests opens up a foundation of knowledge.
Great app. Good selection of book summaries you can read or listen to while commuting. Instead of scrolling through your social media news feed, this is a much better way to spend your spare time in my opinion.
Life changing. The concept of being able to grasp a book's main point in such a short time truly opens multiple opportunities to grow every area of your life at a faster rate.
Great app. Addicting. Perfect for wait times, morning coffee, evening before bed. Extremely well written, thorough, easy to use.
Try Blinkist to get the key ideas from 7,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trialBlink 3 of 8 - The 5 AM Club
by Robin Sharma
What is the main message of Leading with Gratitude?
The main message of Leading with Gratitude is that gratitude is a powerful tool for effective leadership.
How long does it take to read Leading with Gratitude?
The reading time for Leading with Gratitude varies, but it typically takes several hours. The Blinkist summary can be read in just 15 minutes.
Is Leading with Gratitude a good book? Is it worth reading?
Leading with Gratitude is worth reading as it provides valuable insights on how gratitude can enhance leadership effectiveness.
Who is the author of Leading with Gratitude?
The authors of Leading with Gratitude are Adrian Gostick and Chester Elton.