We’ve all been in situations where rational discussions get quickly out of hand, and Crucial Conversations investigates the root causes of this problem. You’ll learn techniques to handle such situations and shape them into becoming positive and solutions-oriented, while preventing your high-stakes conversations from turning into shouting matches.
Pitch Perfect presents advice and principles that can help anyone to communicate more effectively. It teaches you how to present an argument or story with confidence, in a memorable way, and how to make your points with more precision. The author introduces seven principles that will help you to use exactly the right tone in both your professional and private life.
Secrets of Dynamic Communication explains how to prepare and present a speech effectively. Through the author’s own SCORRE-method, we are guided through the six key components of a successful speech: subject, central theme, objective, rationale, resources and evaluation.
Humble Inquiry (2013) sets out the basic principles of the art of asking the right questions in the right way. It examines how your approach to inquiry affects your relationships at the office, your ability to get quality work completed and, ultimately, your success as a leader.
Just Listen (2009) combines time-tested persuasion and listening techniques with new methods to help you get your message across to anybody. By learning how to be a better listener, how the brain works and how people think, you’ll be able to motivate people to do what you want because you’ll better understand their needs.
Based on Forbes magazine interviews with some of Silicon Valley’s most successful tech entrepreneurs, You Only Have to be Right Once outlines how today’s tech wunderkinds achieved their successes.
Talk Lean will teach you how to express your thoughts in a direct, candid, yet courteous manner. The author shares effective, easy-to-apply tips for having a productive conversation that helps achieve your goals.
Four Seconds (2015) gives precise examples of how to rid yourself of self-defeating habits at work, at home and in your relationships. A four-second pause helps slow down hasty, unhappy reactions and is the first step to reworking the way you communicate with others and receive feedback from them. You really can be prepared for anything if you just take a breath first.
Works Well With Others (2015) is a guide for professionals – both new and old – seeking tips and tricks for handling themselves in the modern workplace. From mastering the interview process to fitting in on your first day, these blinks teach you those crucial social rules that no one ever talks about.
Brief (2014) is a guide to having more impact and influence by saying less. These blinks show the reader the power of brevity in the information age, explain the barriers to being brief and give helpful instructions on how to improve your communication while saving your own time and everybody else’s.
Got Your Attention? (2015) is the ultimate guide to grabbing and holding the focus of distracted people in today’s fast-paced world. You’ll learn how to overcome the impatience and chronic distraction of your audience to make yourself a compelling, engaging speaker.
Getting More (2010) lays out precisely how to negotiate your way toward a fuller, more satisfying life. The strategies and tools described in this book can be used in any situation, from finding a happier outcome when sparring with a partner to convincing your boss that you’re long overdue for a raise.
The 11 Laws of Likability (2011) is a guide to networking built on one simple fact: people do business with people they like. These blinks will explain how to discover your most likable characteristics, start conversations and keep them going, and make a lasting positive impression on people.
Case Interview Secrets (2013) is a practical guide to nailing your interview at a big consultancy, such as Boston Consulting Group, McKinsey or Bain and Company. These blinks offer a crash course on the questions you’ll be asked and how you should answer them.
Radical Collaboration (2004) offers invaluable methods to help you build effective and high-functioning collaborative relationships, as well as strategies to manage any kind of conflict that you might run into. At the heart of these methods are five skills that can turn anyone into a better teammate and turn any organization into an efficient and productive partnership.
60 Seconds & You’re Hired! (1994) is your guide to nailing your next job interview. These blinks are packed with actionable advice on how to grab a potential employer’s attention, sell yourself and land the job of your dreams.
Neuro-linguistic Programming for Dummies (2015) is an introduction to the basic principles behind NLP. If you’ve ever struggled to say what’s on your mind, NLP may be of use to you. Discover the human traits that can keep us from understanding each other and the helpful methods that can lead to clear and effective communication.
Captivate (2017) is your guide to human behavior and social success. Whether you’re trying to connect with others at home, at work or out in the world, Van Edwards set about breaking down the mechanics of how to capture people’s attention and engage in meaningful interaction.
The Eight Essential People Skills for Project Management (2018) is a hands-on guide designed to help team leaders diagnose and solve people problems in today’s increasingly horizontal workplaces. The fruit of years of first-hand experience, Zachary Wong’s playbook for effective leadership is packed full of actionable advice on how to boost motivation, confront underperformers and push through fear of failure.
How To Talk to Anyone (1998) is an indispensable guide to improving your conversations and becoming more graceful and effective in your social interactions – no matter the situation. Leil Lowndes offers readers a treasure trove of techniques and tips that will help any socially awkward individual gain more confidence in workplace environments, meetings, their private lives and at parties.
Difficult Conversations (1999) takes a look at what makes a conversation difficult and why we often try to avoid them. It outlines how to correctly approach and maneuver through tough topics to build positive and meaningful relationships.
The Fine Art of Small Talk (2005) offers practical advice for cultivating conversation skills. Drawing on anecdotes from the author’s own journey to becoming a confident small-talker, these blinks will teach you how to initiate, sustain and exit conversations with ease and grace.
From small talk with the barista to water-cooler chat with colleagues, we spend a lot of our time talking — yet very few of us understand the science that underpins how we talk. Talk (2018) breaks down the fundamental building blocks and typical patterns of conversational encounters to reveal the structures and strategies behind what we say, and offers a blueprint for how we can learn to talk and listen more effectively.
The Bullseye Principle (2018) is a practical guide to confident, clear communication in contemporary business settings. Covering everything from personal branding to inspiring others and running meetings effectively, these blinks will show you how to deliver your lines with style and win over your audience.
The Job-Ready Guide (2019) is a helpful roadmap for anyone seeking to get themselves on the first rung of the career ladder. In addition to offering advice on job-searching, writing a compelling resume, and performing well in interviews, it provides insight into what modern employers are really looking for.
You’re Not Listening (2020) casts a spotlight on the undervalued skill of listening. It’s filled with examples of talented professional listeners, as well as practical advice for getting more out of conversations with others – not by saying more yourself, but by listening more closely to others.
Doesn’t Hurt to Ask (2020) teaches the subtle art of persuasion through one unconventional tool: asking questions. Former congressman Trey Gowdy explains how thoughtful questions can help you reach your audience, communicate your message, and win people over – whether that’s in a courtroom, a business meeting, or at the dinner table.
What Color Is Your Parachute? 2021 (2021) is a fresh edition of a book that’s widely regarded as the job-hunter’s bible. It’s packed with classic exercises and time-tested strategies that empower prospective employees to find, and secure, the role they want. This new edition contains essential updates that speak to the contemporary job market.