Powerful ideas from top nonfiction
Try Blinkist to get the key ideas from 5,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trial
Blink 3 of 8 - The 5 AM Club
by Robin Sharma
Listen to the Intro
Make Change Work for You summary
Scott Steinberg
Ten Ways to Future-Proof Yourself, Innovate Fearlessly and Succeed Despite Uncertainty
16 mins
Table of Contents
Make Change Work for You
summarized in 7 key ideas
Audio & text in the Blinkist app
Key idea 1 of 7
Don’t let emotions slow you down; solve your problems in a confident, rational way.
You’re at a meeting with an important client, but he is no longer happy with your product and wants to cancel your contract immediately. What do you do? Panic and beg him not to drop you? Or resign yourself to the loss of business?
You could do neither. Rather than letting your emotions dictate your actions, you can instead approach problems rationally by using the FEAR method: Focus, Engage, Assess and React.
Start by focusing on your problem, studying it closely before engaging and taking appropriate action.
Ask yourself: How threatening is this problem really? And does anyone on your team already have experience of solving a similar problem?
Is it possible to find a way to improve your product or service according to the client’s wishes? Or might it be better to simply drop this client and search for new ones? If this has happened before, how did you resolve the situation?
After you have made sufficient preparations, it’s time to develop an action plan. Analyze which resources you’ll need, and what steps you must take to reach your goal. This could mean, for example, developing new technologies for your client which no other provider can offer.
Once you’ve begun implementing your action plan don’t forget to assess outcomes and react accordingly. Always analyze the results of your plan. Are they satisfactory? If not, what are the underlying problems, and what can you learn from your mistakes?
If your plan has delighted your customer, that’s great. But if not, what else do you need to do to stop him from searching for a new service provider?
Once you’ve assessed your plan’s weaknesses, it’s time to tweak your plan until you’ve solved the problem.
By differentiating opportunities and risks, the FEAR model provides you with a good opportunity to assess emotional situations objectively and produce the best outcome.
Want to see all full key ideas from Make Change Work for You?
Key ideas in Make Change Work for You
More knowledge in less time
Read or listen
Get the key ideas from nonfiction bestsellers in minutes, not hours.
Find your next read
Get book lists curated by experts and personalized recommendations.
Shortcasts New
We’ve teamed up with podcast creators to bring you key insights from podcasts.
What is Make Change Work for You about?
Make Change Work for You offers a searching exploration of why we resist change and why we should instead see it as an opportunity. In examining some of America’s most successful companies and entrepreneurs, the book offers several case studies on how to successfully adapt to change – as an employee, team leader, or even CEO.
Best quote from Make Change Work for You
Become more courageous and youll become more aware of fears hidden truth.
—Scott Steinberg
Who should read Make Change Work for You?
- Anyone who wants to improve their situation at work
- Anyone who isn’t perfectly happy with their company’s trajectory
- Anyone interested in learning how to embrace change
Categories with Make Change Work for You
Books like Make Change Work for You
People ❤️ Blinkist
Sven O.
It's highly addictive to get core insights on personally relevant topics without repetition or triviality. Added to that the apps ability to suggest kindred interests opens up a foundation of knowledge.
Thi Viet Quynh N.
Great app. Good selection of book summaries you can read or listen to while commuting. Instead of scrolling through your social media news feed, this is a much better way to spend your spare time in my opinion.
Jonathan A.
Life changing. The concept of being able to grasp a book's main point in such a short time truly opens multiple opportunities to grow every area of your life at a faster rate.
Renee D.
Great app. Addicting. Perfect for wait times, morning coffee, evening before bed. Extremely well written, thorough, easy to use.
People also liked
Start growing with Blinkist now
26 Million
Downloads on all platforms
4.7 Stars
Average ratings on iOS and Google Play
91%
Of Blinkist members create a better reading habit*
*Based on survey data from Blinkist customers