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by Robin Sharma
How to Communicate with Clarity and Confidence
The Art of Explanation by Ros Atkins guides us on how to communicate complex ideas clearly and effectively. This book offers practical advice and techniques to make our messages more impactful and understandable.
When Apple engineers first presented Steve Jobs with a prototype of the iPod, he famously declared, "not small enough." The engineers insisted that making it smaller would be technically impossible. Jobs responded by tossing the device into a nearby fish tank and pointing to the air bubbles that escaped from the submerged prototype. "If there’s room for air," he said, "then it can be made smaller." The engineers took the hint, and the iPod was ultimately slimmed down.
So, how can you deliver explanations that are as succinct and impactful as Jobs’? The secret lies in understanding the anatomy of a good explanation, which includes ten key components. Effective explanations will often display most, if not all, of these elements.
Simplicity is the foundation. Short words and sentences create the least obstacles to understanding. Always ask yourself: is this the simplest way to convey my message? Cut out unnecessary information, and simplify complex terminology. However, simplicity doesn’t mean brevity at the expense of meaning—you’re eliminating what’s superfluous, not cutting essential content.
Next comes essential detail. A simple explanation can still be detailed. Detail is your currency; it’s how you provide valuable information. This might mean including certain facts that give your explanation depth without overwhelming the listener. Which leads us to complexity, which can often be a double-edged sword. A good explanation neither shies away from necessary complexity nor bogs down the listener with irrelevant details. To distinguish between essential and unnecessary complexity, you must fully grasp the subject matter yourself. Only then can you distill it into an understandable form for your audience.
This is where efficiency and precision come in. And they’re especially crucial in today’s fast-paced world. Everyone has limited time, so be mindful of how much time you’re taking and aim to deliver your message in the fewest words that still capture the full meaning. You can achieve this through focusing on precision, which will ensure that your audience receives the message you intend, without confusion.
Next, context adds depth to your explanation. It’s not enough to present facts; you must also explain why they matter. Providing context helps your audience see the bigger picture and understand the relevance of what you’re saying. But be sure to avoid distractions by clarifying unfamiliar concepts. If people don’t understand the basic ideas you’re discussing, they’ll get distracted trying to figure them out. To engage your audience, identify moments where they might become confused or bored, and rework those sections. Keep them interested by being dynamic and responsive to their needs.
Our eighth key element is that an explanation should always be useful. The best explanations address a specific need or question. Anticipate what your audience might want to know and craft your explanation to meet those needs directly.
And finally, clarity is key. Be clear about your main message—if you’re uncertain, your audience will pick up on that. Identify your key points and ensure that every part of your explanation supports them.
By incorporating these ten elements – simplicity, essential detail, complexity, efficiency, precision, context, no distractions, engagement, usefulness, and clarity of purpose – you can make your communication more effective, engaging, and memorable. No fish tanks required.
The Art of Explanation (2023) explores techniques and strategies for effectively crafting clear and impactful explanations. Through practical insights and tools for improving clarity, storytelling, and structure, it's an essential guide for anyone looking to become a clear communicator in any scenario.
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Try Blinkist to get the key ideas from 7,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trialBlink 3 of 8 - The 5 AM Club
by Robin Sharma