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Managing Online Reputation

How To Protect Your Company On Social Media

By Charlie Pownall
13-minute read
Audio available
Managing Online Reputation: How To Protect Your Company On Social Media by Charlie Pownall

Managing Online Reputation (2015) offers insight into how companies and CEOs who don’t know how to manage social media and the internet can damage their reputations. Find out how one small incident with an unhappy customer can spiral into a tornado of negative posts and angry tweets. More importantly, find out how you can prevent this from happening to you.


  • Anyone using social media to market their company
  • Marketing professionals
  • Students of public relations

Charlie Pownall is a public-relations coach who specializes in social media. He provides expert advice to government and corporate agencies on how to manage these public channels and avoid reputational damage. He is also a frequent contributor to Public Affairs Asia, Social Media Today and Public Affairs.

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