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by Robin Sharma
The Little Red Book of Selling by Jeffrey Gitomer is a practical guide that offers salespeople valuable tips and strategies to improve their selling skills. It provides actionable advice on building relationships, creating a compelling pitch, and closing deals effectively.
In The Little Red Book of Selling by Jeffrey Gitomer, we delve into the dynamic world of sales with a set of practical principles to boost selling power. The book begins with a fundamental premise: people don't like to be sold, but they love to buy. Therefore, the first task of any salesperson is to understand the needs and desires of potential buyers, and to position their product or service as the answer to these needs.
Gitomer then presents the concept of value, arguing that a product's or service's value in the eyes of the buyer is what really drives sales. Therefore, salespeople should focus not just on what they're selling, but more importantly, on how it brings value to the buyer. To achieve this, Gitomer emphasizes on understanding, connecting with, and serving the buyer rather than simply trying to make a quick sale.
Gitomer puts a strong emphasis on building trust and rapport with clients. He argues that people buy from people that they like and trust, and therefore building these relationships is crucial in sales. He provides tangible advice for fostering relationships, such as keeping promises, being reliable and taking a genuine interest in the client's needs and concerns. Gitomer refers to this as the 'Yes! Attitude', which involves approaching sales with positivity, persistence and a can-do approach.
He goes on to stress the power of testimonials and referrals in enhancing credibility. These powerful elements, according to Gitomer, allow customers to speak on behalf of your product or service, making a convincing case for potential buyers. The author prompts to consistently seek feedback and use it to improve service quality and foster customer satisfaction.
In the section 'How to Sell Value', Gitomer provides comprehensive strategies for demonstrating value to potential buyers. He proposes focusing on the emotional needs of the buyer, since emotion often trumps logic in purchasing decisions. He also suggests showing the product or service in action, as well as providing evidence of its benefits, to convince the buyer of its value.
Gitomer also covers the importance of resilience in sales, pointing out that dealing with rejection is part of the job. He advises salespeople to remain persistent and positive in the face of rejection, and to always be ready for the next opportunity. Gitomer’s mantra 'No doesn’t mean No, it just means Not Yet' embodies this resilience, encouraging salespeople to push forward and never give up.
Towards the end of the book, Gitomer discusses the connection between personal belief and sales success. He impresses upon readers that self-belief, bolstered by knowledge and preparation, is the key to persuasive selling. Gitomer argues that salespeople who believe in the value of what they're selling, are confident, positive, and enthusiastic, are the ones who can win over customers and close deals successfully.
Wrapping up, The Little Red Book of Selling offers an action-focused approach for salespeople seeking to increase their selling power. Gitomer’s pragmatic insights and principles spur readers to seek deeper understanding of their customers, to build trusting relationships, and ultimately to deliver value that will have their customers lining up to buy.
This book provides practical and effective strategies for sales success. With a focus on building relationships and providing value to customers, Jeffrey Gitomer shares valuable insights and tips for anyone looking to improve their sales skills. Whether you're a seasoned sales professional or just starting out, this book offers valuable advice that can help you achieve your sales goals.
The Little Red Book of Selling (2004) by Jeffrey Gitomer is a practical guide for anyone looking to improve their sales skills. Here's why this book is worth reading:
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Try Blinkist to get the key ideas from 7,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trialBlink 3 of 8 - The 5 AM Club
by Robin Sharma
What is the main message of The Little Red Book of Selling?
The main message of The Little Red Book of Selling is to create value for customers and build strong relationships to achieve sales success.
How long does it take to read The Little Red Book of Selling?
The reading time for The Little Red Book of Selling varies depending on the reader's speed, but it typically takes several hours. The Blinkist summary can be read in just 15 minutes.
Is The Little Red Book of Selling a good book? Is it worth reading?
The Little Red Book of Selling is a must-read for anyone in sales. It provides practical strategies and insights that can help improve sales performance and build lasting relationships.
Who is the author of The Little Red Book of Selling?
The author of The Little Red Book of Selling is Jeffrey Gitomer.