Powerful ideas from top nonfiction
Try Blinkist to get the key ideas from 7,000+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trial
Blink 3 of 8 - The 5 AM Club
by Robin Sharma
Listen to the Intro
Map It summary
Cathy Moore
The Hands-On Guide to Strategic Training Design
18 mins
Table of Contents
Map It
Summary of 5 key ideas
Audio & text in the Blinkist app
Key idea 1 of 5
So, what’s the problem?
Right from the start, the action mapping begins with gathering information, not assuming any one solution in particular. So let’s get back to your conversation with Amy about the safety training to see how she’d approach this in practice.
Amy might ask you something like, “is there safety training as a part of onboarding?” or, “Is the information on the prepared slides you have already available to workers in the warehouse?” Finding out that the slides are taken from an on-site safety manual and there are workplace signs already in the warehouse, her next questions will center on finding out why these resources aren’t working.
So when Amy asks you about this, you say, “Well, when we ask the staff, they say they don’t check the manual after training because it’s all the way up at the front office. They say the signs just fade into the background, too. Just last week someone fell off a ladder without a safety harness, but he passed three signs about wearing one before he climbed the ladder!”
Knowing this, Amy might ask for pictures of the signs from the warehouse, or ask why the manual isn’t in an easily accessible spot. She might also ask to talk to staff from various roles around the warehouse, too, in order to get a better picture of what’s happening there.
Focusing her questions on the findings of the report, she might learn from warehouse workers that safety equipment is stored far away from the places where it is needed. Or, that it’s not stored properly and is difficult to locate during a busy shift. Workers who are already pressed for time report that they take “small shortcuts” to get the job done, feeling pressured to keep up with their quotas.
So far, just defining the problem has revealed a lot. Our imaginary warehouse workers don’t report not knowing about safety protocols, and they know where to go to find out more. But these talks have exposed some problems in organisation and access that are impacting how they apply this knowledge at work.
This information gathering process may continue for quite some time, too but it has a purpose: to define the problem as clearly and completely as possible. Along the way, it will also uncover why any safety measures already in place to solve the problem aren’t working.
It might involve outside research too - almost no business is unique in the world, so there are likely other companies that have faced similar problems. Some preliminary research on other firms might locate even more effective changes to put in place. It may also involve talking to managers about reorganising the job site, or changing schedules to allow for more time on the tasks that have proven records of safety problems.
Once the problem is defined as clearly as possible with all the stakeholders involved, it's now time to set a goal.
Want to see all full key ideas from Map It?
Key ideas in Map It
More knowledge in less time
Read or listen
Get the key ideas from nonfiction bestsellers in minutes, not hours.
Find your next read
Get book lists curated by experts and personalized recommendations.
Shortcasts New
We’ve teamed up with podcast creators to bring you key insights from podcasts.
What is Map It about?
Map it! The Action Mapping Book (2017) is a practical, hands-on guide for those in the business world that design training for fellow professionals. This revolutionary guide refocuses on solving problems in business and achieving measurable results. So if you’re longing to dump those ineffective webinars and boring slide stacks look no further—Map it! Will help you focus on what the problems are, how they got that way, and what everyone can do about it for provable results.
Who should read Map It?
- Business trainers looking for targeted, measurable results
- Problem solvers wanting a reliable path to better outcomes
- Anyone who wants to ditch that boring training course, but make better on-the-job choices
Categories with Map It
Books like Map It
People ❤️ Blinkist
Sven O.
It's highly addictive to get core insights on personally relevant topics without repetition or triviality. Added to that the apps ability to suggest kindred interests opens up a foundation of knowledge.
Thi Viet Quynh N.
Great app. Good selection of book summaries you can read or listen to while commuting. Instead of scrolling through your social media news feed, this is a much better way to spend your spare time in my opinion.
Jonathan A.
Life changing. The concept of being able to grasp a book's main point in such a short time truly opens multiple opportunities to grow every area of your life at a faster rate.
Renee D.
Great app. Addicting. Perfect for wait times, morning coffee, evening before bed. Extremely well written, thorough, easy to use.
People also liked
Deep Thinking
Garry Kasparov
Where Artificial Intelligence Ends and Human Creativity Begins
20 min
3.9
Good to Great (New Version)
Jim Collins
Why Some Companies Make the Leap...and Others Don't
17 min
4.5
Start growing with Blinkist now
28 Million
Downloads on all platforms
4.7 Stars
Average ratings on iOS and Google Play
91%
Of Blinkist members create a better reading habit*
*Based on survey data from Blinkist customers