Effective HR Communication Book Summary - Effective HR Communication Book explained in key points
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Effective HR Communication summary

Debra Corey

A Framework for Communicating HR Programmes with Impact

4.2 (23 ratings)
27 mins

Brief summary

Effective HR Communication by Debra Corey is a comprehensive guide for HR professionals to develop impactful communication strategies that engage employees. It provides practical tools to overcome communication barriers and establish trust for a positive workplace culture.

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    Effective HR Communication
    Summary of 11 key ideas

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    HR communication is key to reinforcing company culture and values, building employee trust and improving employee engagement.

    We humans are social beings, and communication plays a significant role in our day-to-day lives.

    This is precisely why HR communication constitutes such an important part of a business’s success; it is central to how employers interact with their employees.

    When communicating with employees, you can think of them as the audience at a play: if they’re going to embrace and engage with the play, you’ll need to grab their attention and hold their interest – otherwise, they’ll just fall asleep in their seats.

    So, if one of your company values is “we have fun at work,” you need to back this up with actions that truly communicate your message. Create fun branding, use slogans and get creative with different ways of establishing a fun-loving communications campaign. This will help employees see that your message and company values are more than just words on paper.

    Communication is also vital to conveying the serious and complex matters of employment, such as benefit plans, reorganizations, and new HR policies.

    Since matters like these are often highly technical and confusing, employees usually do nothing more than glance at the paperwork and file it away.

    But it doesn’t have to be this way. Why not present this information in a way that’s both informative and engaging? How about displaying the information in a magazine format that communicates the details in a clear and accessible way?

    Effective communication should also engage employees and build trust. After all, when employees trust the people they work for, they’re far more likely to push themselves to get the best possible results.

    In a London Business School study from 2014, companies that reported high levels of trust regularly outperformed their competition by two to three percent.

    That same year, a study by the Institute of Leadership and Management found that honest and open communication was key to building trust in the workplace.

    So, nurture a feeling of trust by providing ways for employees to give feedback and taking their suggestions seriously.

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    Key ideas in Effective HR Communication

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    What is Effective HR Communication about?

    In today’s competitive environment for talent, effective communication is crucial for showcasing human resource programs in a way that will help attract, retain and engage key talent. Whether introducing new HR programs or re-launching existing ones, the IMPACT communication model presented in these blinks will help deliver your messages so that employees understand, appreciate and take action on them.

    Effective HR Communication Review

    Effective HR Communication (2022) is a valuable resource for anyone looking to improve their communication skills in the field of human resources. Here's why this book is worth reading:

    • It offers a practical framework for effective HR communication, providing readers with actionable strategies to enhance employee engagement and overall organizational success.
    • By combining research-backed insights with real-life examples and case studies, the book provides a comprehensive understanding of the importance of clear and concise HR communication.
    • With its engaging and relatable approach, this book addresses common challenges and offers practical solutions, making it an essential read for HR professionals and managers alike.

    Best quote from Effective HR Communication

    Communications which are open and honest will help build trust, as will leaders and management being visible and accessible to employees. – Helen Wright, Head of Communications at Great Place to Work

    —Debra Corey
    example alt text

    Who should read Effective HR Communication?

    • HR professionals who want to improve their communication toolbox
    • Communication specialists who want to learn a new model for communicating effectively

    About the Author

    Debra Corey is an award-winning global HR director and communication specialist with 30 years of experience. She has launched outstanding communications for companies such as Gap, Honeywell, Merlin Entertainments and Reward Gateway, and is also a sought-after instructor and speaker on the topic of communication and human resources.


    © Debra Corey, 2016. This Summary of Effective HR Communication is published by arrangement with Kogan Page.

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    Effective HR Communication FAQs 

    What is the main message of Effective HR Communication?

    The main message of Effective HR Communication is how to improve communication in a human resources setting.

    How long does it take to read Effective HR Communication?

    The reading time for Effective HR Communication varies, but the Blinkist summary can be read in just 15 minutes.

    Is Effective HR Communication a good book? Is it worth reading?

    Effective HR Communication is worth reading as it offers valuable insights on enhancing HR communication.

    Who is the author of Effective HR Communication?

    Debra Corey is the author of Effective HR Communication.