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Blink 3 of 8 - The 5 AM Club
by Robin Sharma
Restaurant & Bar Marketing by Erik Shellenberger provides practical strategies for attracting and retaining customers. It covers social media marketing, customer loyalty programs, and effective promotional tactics.
In Restaurant & Bar Marketing by Erik Shellenberger, Shellenberger takes us on a journey through the evolving world of restaurant and bar marketing. He begins by challenging the traditional methods of marketing, particularly the heavy reliance on social media. He argues that the landscape has changed and that restaurants and bars need to adapt to the new reality.
Shellenberger emphasizes the importance of understanding the customer's decision-making process and the role of online platforms like Google, Yelp, and Tripadvisor in shaping these decisions. He introduces the concept of the 'Fishbowl vs. the Ocean', where the fishbowl represents the small, controlled environment of social media, and the ocean represents the vast, uncontrolled environment of online search platforms.
The book then delves into the concept of content marketing, which Shellenberger believes is a more effective approach than social media marketing. He explains that content marketing focuses on creating valuable and relevant content to attract and retain a clearly defined audience, rather than pushing out promotional messages on social media.
Shellenberger provides practical tips on leveraging content marketing, such as creating a compelling website, optimizing for search engines, and managing online reviews. He emphasizes the importance of understanding the customer's needs and preferences and tailoring the content to address these.
Shellenberger then explores the three primary online platforms - Google, Yelp, and Tripadvisor - and their significance in shaping a restaurant or bar's online presence. He provides insights into optimizing a business' presence on these platforms, including managing reviews, leveraging search engine optimization (SEO), and employing paid advertising.
He also discusses the importance of maintaining a consistent brand voice and identity across all online platforms, ensuring that the business presents a unified and professional image to potential customers.
Shellenberger concludes Restaurant & Bar Marketing by outlining a comprehensive marketing strategy that integrates the concepts of content marketing and online platform optimization. He emphasizes the need for a data-driven approach, constantly monitoring and analyzing key performance indicators to assess the effectiveness of the marketing efforts.
He also highlights the importance of adapting and evolving the marketing strategy based on the insights gained from the data. In essence, Shellenberger advocates for a more strategic, customer-centric, and data-driven approach to restaurant and bar marketing.
In summary, Restaurant & Bar Marketing by Erik Shellenberger challenges traditional restaurant marketing methods and introduces a more effective, customer-centric, and data-driven approach. It provides valuable insights and practical tips for restaurant and bar owners and marketers to navigate the complex and ever-changing landscape of online marketing. By understanding the fishbowl vs. ocean concept and leveraging content marketing and online platforms, businesses can improve their online presence and attract more customers.
Restaurant & Bar Marketing by Erik Shellenberger provides practical strategies and insights for marketing your establishment in the competitive hospitality industry. From creating a strong brand identity to leveraging social media and online reviews, this book offers valuable tips to attract and retain customers. Whether you're a seasoned restaurateur or a new bar owner, this guide will help you stand out and thrive in the market.
Restaurant owners and managers looking to increase their customer base
Bar owners and operators seeking to improve their marketing strategies
Marketing professionals in the hospitality industry
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Try Blinkist to get the key ideas from 7,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Get startedBlink 3 of 8 - The 5 AM Club
by Robin Sharma