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by Robin Sharma
How to Work with Anyone (Even Difficult People)
Getting Along by Amy Gallo is a guide to handling difficult conversations and relationships at work. It provides practical advice and tools to communicate effectively, manage emotions, and resolve conflicts.
It might be a reasonable assumption that a Fortune 500 executive in a corner office has a better, happier work experience than someone toiling away on, say, a factory floor for minimum wage. Or maybe you’d make the safe bet that an aid worker for an inspirational social justice organization comes home feeling more joy and satisfaction than a fast-food worker.
Not so fast.
If that executive is surrounded by aggressive, hostile coworkers in a dog-eat-dog environment, but the factory worker has at least three good friends they enjoy joking with daily, the exact opposite could be true.
If that fast-food worker is supported by a caring boss while the aid worker’s ideas are constantly appropriated by their manager, handing fries out through a drive-through window may indeed be more rewarding work than addressing poverty.
When it comes to job satisfaction, workers in mundane jobs can feel just as satisfied and fulfilled as those with inspiring jobs. And just what is the secret to a satisfying work life? Salary and benefits matter, of course, but the most important factor for a satisfying work life might be plain old-fashioned social connections.
Here’s an interesting study that examined the effect of supportive people. Two groups were taken to the base of a hill, one group with solo climbers and the other group with paired-up climbers. Each person was given a heavy backpack and asked to estimate how steep the hill in front of them was. Those who were paired up overwhelmingly estimated a gentler, more doable climb than the ones who faced the prospect alone.
The opposite holds true as well. Studies show that those who are unhappy at work due to work relationships said they deliberately work less or less well. During the COVID-19 pandemic, one study found that people who reported being less productive also felt less connected.
In extreme situations, dealing with unpleasant or hostile work environments can even have a detrimental effect on your health. In one study, couples were separated into two groups. One group contained couples that fought a lot while the other had pairs who reported strong, supportive relationships. Tiny cuts were made on the participants’ skin. Those who were in the happier relationships actually healed faster!
You’re actually wired to be affected by how you’re treated by others. When your manager berates you in front of your colleagues, or you find out a coworker trashed your project behind your back, your brain feels like you were physically attacked. Your amygdala –an almond-shaped area in your brain – releases cortisol and adrenaline, fight-or-flight hormones that can lead to physical manifestations such as shallow breathing or a clenched jaw. Not fun – and in the long run, detrimental to your career.
So what should you do if you are trapped in a workplace with less-than-ideal relationships?
Getting Along (2022) describes the importance of workplace interactions and their effects on productivity and creativity.
Getting Along (2020) by Amy Gallo is a valuable resource for improving interpersonal relationships and fostering effective communication. Here's why this book is worth reading:
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Great app. Addicting. Perfect for wait times, morning coffee, evening before bed. Extremely well written, thorough, easy to use.
Try Blinkist to get the key ideas from 7,500+ bestselling nonfiction titles and podcasts. Listen or read in just 15 minutes.
Start your free trialBlink 3 of 8 - The 5 AM Club
by Robin Sharma
What is the main message of Getting Along?
The main message of Getting Along is to improve our relationships and communication skills in order to foster positive interactions.
How long does it take to read Getting Along?
The reading time for Getting Along may vary, but it typically takes several hours. The Blinkist summary can be read in just 15 minutes.
Is Getting Along a good book? Is it worth reading?
Getting Along is worth reading as it provides valuable insights and practical advice for navigating relationships and improving communication.
Who is the author of Getting Along?
The author of Getting Along is Amy Gallo.