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by Robin Sharma
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The Idea-Driven Organization summary
Alan G. Robinson
Dean M. Schroeder
Unlocking the Power of Bottom-Up Ideas
14 mins
Brief summary
'The Idea-Driven Organization' by Alan G. Robinson and Dean M. Schroeder is a management guidebook that teaches how to turn employee ideas into profitable realities, providing practical tips for culture building and idea implementation.
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The Idea-Driven Organization
Summary of 6 key ideas
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Key idea 1 of 6
Executives don’t have all the answers. Look to front-line employees for ideas and potential solutions.
Business managers and executives often fall into the too-easy trap of thinking that, from their perch at the top, they have a clear picture of what their organization needs to succeed.
But of course, this assumption is wrong!
Front-line employees are the people who deal with customer frustrations, problems and wishes face-to-face and on a daily basis. Managers in contrast rely on focus groups and market research.
While such research is often sophisticated, there’s no substitute for daily customer interaction.
Building strategy around real-life insights into customer satisfaction can make a huge difference. That’s exactly what Clarion-Stockholm, a four-star hotel, discovered when it enlisted its employees in developing new ideas based on what they saw as pressing customer needs.
Sure, adding organic cocktails to a drinks menu might not seem like a major brainstorm, but when you implement small things aimed to make customers happy, these positive changes can have a snowball effect.
Think about it: happy customers not only spend more money, but also are far more likely to tell their friends about a great experience. What’s more, happier customers in turn mean employees are more productive!
Hotel bar staff at the Clarion-Stockholm were responsible for emptying bottle bins every hour during busy periods. This task not only took them away from customers, but also was tedious and dirty.
To improve the situation, the team came up with an ingenious solution. They drilled holes in the bar floor, and installed tubes that led directly into recycling bins in the basement. Bar staff could then toss bottles down the tubes without missing a beat at the bar!
As a result, employees were happy, more time was dedicated to customers, and overall sales grew.
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What is The Idea-Driven Organization about?
The Idea-Driven Organization explains how organizations can position themselves for long-term success by encouraging innovation at every level of the business. Although most companies think that creativity should come from above, that is, from managers and experts, idea-driven organizations are powered by bottom-up innovation.
The Idea-Driven Organization Review
The Idea-Driven Organization (2014) offers valuable insights into harnessing the power of employees' ideas to drive innovation and achieve organizational goals. Here's why this book is worth reading:
- With its well-researched strategies and practical advice, it empowers organizations to tap into the expertise and creativity of their employees to fuel innovation.
- Backed by extensive research and case studies, the book provides a roadmap for creating a culture of idea sharing and implementing successful idea management systems.
- Through its compelling examples and real-world stories, it brings the concepts to life, making it an engaging read that keeps readers hooked until the end.
Best quote from The Idea-Driven Organization
Fact: At the Clarion-Stockholm, each employee on average comes up with about 50 ideas per year.
—Alan G. Robinson and Dean M. Schroeder
Who should read The Idea-Driven Organization?
- CEOs, managers and business leaders
- Anyone who wants to have more of a say at their job
- Anyone who’s interested in the power of ideas
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The Idea-Driven Organization FAQs
What is the main message of The Idea-Driven Organization?
The main message of The Idea-Driven Organization is that organizations can harness the power of employee ideas for innovation and success.
How long does it take to read The Idea-Driven Organization?
The reading time for The Idea-Driven Organization varies depending on the reader, but it typically takes several hours. The Blinkist summary can be read in just 15 minutes.
Is The Idea-Driven Organization a good book? Is it worth reading?
The Idea-Driven Organization is worth reading as it provides valuable insights and practical strategies for fostering a culture of innovation within organizations.
Who is the author of The Idea-Driven Organization?
The authors of The Idea-Driven Organization are Alan G. Robinson and Dean M. Schroeder.
What to read after The Idea-Driven Organization?
If you're wondering what to read next after The Idea-Driven Organization, here are some recommendations we suggest:
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- Influence by Robert B. Cialdini
- Reframing Organizations by Lee G. Bolman and Terrence E. Deal
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