Kategorien entdecken

In der App öffnen In der App öffnen In der App öffnen
Das sind die Blinks zu

Crucial Conversations

Tools for Talking When Stakes Are High

Von Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
15 Minuten
Audio-Version verfügbar
Crucial Conversations: Tools for Talking When Stakes Are High von Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

We’ve all been in situations where rational discussions get quickly out of hand, and Crucial Conversations investigates the root causes of this problem. You’ll learn techniques to handle such situations and shape them into becoming positive and solutions-oriented, while preventing your high-stakes conversations from turning into shouting matches.

  • Anyone whose job requires dealing with other people often
  • Anyone who wants to improve conversations in their personal relationships
  • Anyone who offers professional communications training

The authors are co-founders of VitalSmarts, a consulting company that focuses on organizational performance and corporate training. As follow-ups to Crucial Conversations, the authors wrote Crucial Confrontations and Crucial Accountability, which aim to provide additional tools for resolving unmet expectations and bad behavior.

Kennst du schon Blinkist Premium?

Mit Blinkist Premium erhältst du Zugang zu dem Wichtigsten aus mehr als 3.000 Sachbuch-Bestsellern. Das Probeabo ist 100% kostenlos.

Premium kostenlos testen

Was ist Blinkist?

Blinkist ist eine App, die die großen Ideen der besten Sachbücher in einprägsame Kurztexte verpackt und erklärt. Die Inhalte der über 3.000 Titel starken Bibliothek reichen von Sachbuch-Klassikern, über populäre Ratgeber bis hin zu diskutierten Neuerscheinungen. Basierend auf wissenschaftlichen Erkenntnissen wird jeder Titel von speziell geschulten Autoren aufbereitet und dem Nutzer als Kurztext und Audiotitel zur Verfügung gestellt.

Discover
3.000+ top
nonfiction titles

Get unlimited access to the most important ideas in business, investing, marketing, psychology, politics, and more. Stay ahead of the curve with recommended reading lists curated by experts.

Entdecke die Kernaussagen zu diesem Titel:
Entdecke die Kernaussagen zu diesem Titel:
Entdecke die Kernaussagen zu diesem Titel:

Crucial Conversations

Tools for Talking When Stakes Are High

Von Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
  • Lesedauer: 15 Minuten
  • Verfügbar in Text & Audio
  • 9 Kernaussagen
Jetzt kostenloses Probeabo starten Jetzt lesen oder anhören
Crucial Conversations: Tools for Talking When Stakes Are High von Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Worum geht's

We’ve all been in situations where rational discussions get quickly out of hand, and Crucial Conversations investigates the root causes of this problem. You’ll learn techniques to handle such situations and shape them into becoming positive and solutions-oriented, while preventing your high-stakes conversations from turning into shouting matches.

Kernaussage 1 von 9

Crucial conversations provoke an over-emotional and irrational response.

Have you ever tried to have a conversation with your partner and realized that what you were actually having was an argument? Probably! These are often crucial conversations, characterized by high tension and high emotions, and an inability to effectively manage them can lead us into trouble.

For one thing, it’s difficult to think rationally when confronted with such a conversation. Part of this has to do with the rush of adrenaline released when emotions run high in order to heighten our senses. The body can’t tell the difference between a heated discussion and true danger, so it prepares itself for a sudden fight or flight. This split-second decision making, however, comes at the expense of clear and rational thinking.

This is compounded by the fact that important conversations tend to arise out of the blue, without a moment’s time for preparation. Imagine, for example, that your partner tells you that he or she wants to break up. Likely, you haven’t expected this at all and your reaction will be totally spontaneous. Rather than rationally discussing the pros and cons of a breakup with your partner, your instincts will kick in and your conversation will devolve into a shouting match.

There are many reasons to want to master crucial conversations, as those who do can better succeed in their private and public lives. For example, according to surveys of more than 20,000 people in various companies, those who mastered crucial conversations are better able to tackle challenges and thus often become the opinion leaders in their organizations.

In addition, couples who can handle such conversations are more likely to stay together. In fact, they can reduce their chances of a breakup by up to 50 percent!

Mit Premium freischalten Jetzt lesen oder anhören

Inhalt

Mit Premium freischalten Jetzt lesen oder anhören

Bringe mehr Wissen in deinen Alltag!

Sichere dir jetzt Zugang zu den Kernaussagen der besten Sachbücher – praktisch in Text & Audio in nur 15 Minuten pro Titel.
Created with Sketch.