Fierce Conversations Book Summary - Fierce Conversations Book explained in key points
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Fierce Conversations summary

Susan Scott

Achieving Success at Work and in Life One Conversation at a Time

3.6 (458 ratings)
17 mins
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    Fierce Conversations
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    Fierce conversations can alter lives

    How did I get here?

    It’s a question you may ask yourself as you survey your once successful business – now a shaky enterprise with disgruntled employees and an unhappy client base. Or as you consider your unsatisfactory personal life with a partner you no longer connect with.

    If life is a board game, the dice you throw to advance in the game are conversations. But a conversation isn’t just words – it’s a relationship with yourself and others. So the type of conversations you have matter. They’re the difference between getting stuck at go and changing the whole trajectory of your life. 

    Assuming you’re interested in that second option, your conversations need to be fierce.

    Fierce conversations are powerful, passionate, untamed, and – most importantly – authentic. They’re the conversations the real you has – the version of yourself that might typically hide behind manners or fear.

    In a company where fierce conversations occur, employees feel included and invested in the company’s overall success, leaders are effective mentors, mediocrity isn’t tolerated, and everyone feels comfortable and empowered to speak their truth. And at home, families and friendships can thrive in the safety of knowing that everyone’s best interests are at heart – even if the truth is sometimes hard to hear.

    In the next sections, we’ll lay out the seven principles of Fierce Conversations that can help you rewrite your relationships.

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    What is Fierce Conversations about?

    Fierce Conversations (2002) is a practical guide to having authentic, powerful conversations that can change the trajectory of your life. It uses anecdotes, practical techniques, and assignments to illustrate how conversations are the cornerstone of relationships.

    Who should read Fierce Conversations?

    • Managers, people leaders, and employers
    • People looking to improve their communication skills
    • Anyone trying to repair a relationship

    About the Author

    Susan Scott is a Fortune 100 public speaker and executive coach who founded Fierce, a leadership development company, after more than a decade of leading CEO think tanks. She is also the author of the best sellers Fierce Leadership and Fierce Love and has presented numerous keynote presentations and TedX Talks. 

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