Sheila Heen Books
Douglas Stone and Sheila Heen are lecturers at Harvard Law School and the co-founders of Triad Consulting, which has advised big names from BAE Systems to HSBC. They are also the authors of Feedback: Evaluation Challenge.
Thanks for the Feedback
What's Thanks for the Feedback about?
Thanks for the Feedback is about learning from people and experiences, whether at home or at work. It sheds light on different types of feedback and their importance, and how you can take any kind of feedback in a positive, constructive way and use it to better yourself in your career and relationships.
Who should read Thanks for the Feedback?
- Anyone interested in self-development
- Anyone interested in coaching and managing people
- Anyone interested in the psychology of giving and receiving feedback
Difficult Conversations
What's Difficult Conversations about?
Difficult Conversations (1999) takes a look at what makes a conversation difficult and why we often try to avoid them. It outlines how to correctly approach and maneuver through tough topics to build positive and meaningful relationships.
Who should read Difficult Conversations?
- Politicians and business leaders
- Teachers
- Parents