Ken Blanchard is business consultant, speaker and bestselling author, as well as the Chief Spiritual Officer of The Ken Blanchard Companies, who have coached multinational giants from Shell to Merck. Spencer Johnson, MD, is the author of New York Times chart-topper Who Moved My Cheese? and a former Leadership Fellow at the Harvard Business School.
With global sales of over 13 million, The One Minute Manager is a classic that’s still changing the workplace. It explains how managers can get outstanding results from their employees while spending as little time actively managing them as possible. A one minute manager needs just three simple tools to boost productivity – and transform their company.
Legendary Service (2014) outlines the principles of great service and describes just how you can implement them in your company. As interacting with customers is a key element in almost any business, following this model is a surefire way to improve your company’s performance overall.
Simple Truths of Leadership (2022) explores simple principles that elevate leaders from good to great. It reveals the common mistakes that leaders make – and uncovers the behaviors that result in better team performance and closer working relationships.
Raving Fans is a business book that emphasizes the importance of creating loyal customers who are so satisfied with your product or service that they become your biggest advocates. Ken Blanchard provides practical strategies and real-life examples to help businesses transform their customers into raving fans, ultimately leading to long-term success and growth.
Simple Truths of Leadership Playbook (2023) highlights how adopting servant leadership, a balanced approach focusing on serving others and achieving outcomes, can cultivate strong relationships and superior results in the workplace.
Lead Like Jesus by Ken Blanchard challenges traditional leadership models and offers a new perspective on what it means to lead with humility, empathy, and service. Drawing from the life and teachings of Jesus, the book provides practical guidance for leaders in any setting, emphasizing the importance of building meaningful relationships and empowering others.
Individuals seeking to develop their leadership skills from a servant-hearted perspective
Leaders who want to align their professional role with their personal values and faith
People who are open to exploring a different approach to leadership, based on humility and empathy
The Simple Truths of Service by Ken Blanchard explores the essential principles of excellent customer service. Filled with practical insights and real-life examples, the book emphasizes the importance of putting customers first and creating a culture of service within an organization. Blanchard offers valuable strategies for delivering exceptional service and building long-lasting relationships with customers.
Business owners and managers looking to improve their customer service
Frontline employees who want to enhance their interactions with customers
Individuals interested in personal and professional development through the lens of service
Gung Ho! by Ken Blanchard is a motivational business book that tells the story of a struggling factory and the manager who transforms it into a thriving, productive workplace. Through the tale of a newly appointed plant manager and the lessons he learns from a Native American mentor, the book offers practical insights into building a motivated and engaged workforce. It emphasizes the importance of a clear vision, empowering employees, and fostering a sense of camaraderie and purpose within an organization.
Managers and leaders looking to boost employee morale and productivity
Individuals interested in creating a positive and empowering work culture
Business owners and entrepreneurs seeking practical strategies for motivating their teams