Jeanne Bliss Books
Jeanne Bliss is a renowned author and expert in the field of customer experience. With over 35 years of experience, she has held executive positions at major companies such as Microsoft, Coldwell Banker, and Allstate. Jeanne is the founder and president of CustomerBliss, where she helps organizations create customer-centric cultures. She has written several influential books, including 'Chief Customer Officer 2.0' and 'Would You Do That to Your Mother?', which provide practical strategies for delivering exceptional customer experiences. Jeanne's work has made a significant impact on the way businesses approach customer service and loyalty.
Chief Customer Officer 2.0
What's Chief Customer Officer 2.0 about?
Chief Customer Officer 2.0 by Jeanne Bliss is a comprehensive guide for businesses looking to prioritize and improve their customer experience. It offers practical strategies and insights for creating a customer-centric organization, with real-life examples and actionable steps. Whether you're a CEO, a customer experience leader, or anyone interested in transforming your company's approach to customer relationships, this book provides invaluable wisdom and guidance.
Who should read Chief Customer Officer 2.0?
Business leaders and executives looking to prioritize and improve their customer experience
Customer experience professionals seeking practical strategies and insights to drive customer-centric transformation
Entrepreneurs and startups aiming to build a customer-focused culture from the ground up
I Love You More Than My Dog
What's I Love You More Than My Dog about?
I Love You More Than My Dog by Jeanne Bliss explores the power of customer loyalty and the strategies businesses can use to create meaningful connections with their customers. Through real-life examples and practical advice, Bliss demonstrates how putting customers at the center of everything can lead to long-term success and growth.
Who should read I Love You More Than My Dog?
Business owners and leaders looking to create passionate, loyal customers
Customer experience professionals seeking practical strategies for building customer advocacy
Anyone interested in understanding the power of customer love and its impact on business success