The No Asshole Rule Buchzusammenfassung - das Wichtigste aus The No Asshole Rule

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Zusammenfassung von The No Asshole Rule

Name: The No Asshole Rule
Rating: 4.1 (154 reviews)
Author: Robert I. Sutton

Robert I. Sutton

Building a Civilised Workplace and Surviving One That Isn't

4.1 (154 Bewertungen)

13 Min.

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Führung Kleine Unternehmen

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The No Asshole Rule
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Assholes is the right term for all those people who regularly bully or put down others.

We all have bad days and act like assholes every now and then; we are all temporary assholes occasionally.

Certified assholes, on the other hand, are people whose asshole-behavior is not a temporary outburst on a bad day – rather, it is part of their character. These are people whose bad behavior is continuous and long term.

This hostile behavior can be expressed both physically and mentally. It may be verbal or non-verbal. Assholes leave their victims angry, afraid, and humiliated.

In the workplace, this can be expressed in many ways: Assholes interrupt others while they speak, they violate their personal space, insult and intimidate them, put others down, stare at them aggressively or ignore them altogether.

Assholes often get away with this behavior by treating their own bosses or customers respectfully, whilst treating everyone else poorly. Hiding behavior like this can be very effective if lower-level employees feel the asshole’s good reputation with superiors would lead to their complaints being ignored.

The general rule is:

Assholes is the right term for all those people who regularly bully or put down others.

Assholes are bad for business – especially when they hold management positions.

Lots of workplaces tolerate poor behavior without realizing the damage it causes.

In offices where assholes go unchallenged, employee morale is undeniably lower than in comparable workplaces which maintain a friendly, respectful and professional atmosphere.

To create a great working-environment, businesses should adopt the No Asshole Rule.

All too often assholes are tolerated in the workplace. Their temper tantrums and spitefulness are put down to character flaws and excused because they are talented, smart, or difficult to replace.

But in doing so, businesses are effectively hurting themselves; all assholes should be weeded out from the workforce from the very beginning.

More equality equals fewer assholes.

Studies have repeatedly shown that people given higher status are more likely to behave like assholes. They talk more than others, take what they want without considering the people around them; in general they tend to see others just as a means to an end and take personal credit for a group success.

One such study had groups of three students discuss various issues. One student per group had been randomly chosen to rate the others’ arguments. The results were that these more powerful students tended to break social conventions more frequently. This was measured by providing a shared plate of cookies; the higher-status students were more likely to take the last cookie, chew with their mouth open and leave more crumbs behind.

Being an asshole can be an advantage, but motivating employees through incentives is more effective.

Every office worker knows that groups of managers can be pretty similar to groups of baboons. There are fierce rivalries between competing managers, and the most aggressive one often wins.

The interesting thing is that people who act aggressively and recklessly at work are often regarded not only as cold and unpleasant but also as competent and resourceful.

To create a civilized, productive workplace, focus on cooperation, rather than internal competition.

The business world is a cut-throat place; competition between firms is fierce and unending. This attitude is all too often carried over into companies’ internal cultures.

Naturally, healthy competition between individuals can be good for a company; ambition is a great way to motivate employees to greater efforts, to take risks, and to come up with new ideas. It also helps to select the best candidates for promotion.

Avoid assholes or you’ll become one yourself.

Being an asshole is highly contagious.

Just as the proverb says “Lie down with dogs and you’ll rise with fleas,” simply being around angry and aggressive people noticeably alters your mood and behavior. If you find yourself working in a rude and disrespectful culture, you soon get used to rudeness and lack of respect, and gradually come to display both towards others. This behavior also has a way of creeping into private life and so has consequences far beyond the business world.

Don’t let assholes get to you – build emotional distance.

In many workplaces it’s impossible to completely avoid contact with assholes. Working with, or worse, under an asshole can be very demoralizing, even if you don’t realize at first how much stress it actually causes, so it’s very important to have a good strategy to allow you to get through the day unscathed.

Generally, the most important thing is not to let an asshole drag you down to his level. It’s difficult, but try to remain calm, don’t respond to aggression with more aggression, and keep as much distance as possible between yourself and any hurtful things being said. It may help to remind yourself that the person you’re dealing with is just an asshole, no matter how senior they may be.

Everyone should use the No Asshole Rule all the time.

Everyone knows that it only takes one asshole to ruin a conversation, whether in the office, at a party or just in everyday life. Even if everyone else is behaving normally, one asshole can spoil the mood.

Negative things affect our mood five times more than positives, meaning that meeting five nice people who compliment you and bring you good news might easily be neutralized by encountering one single asshole.

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Worum geht es in The No Asshole Rule?

The No Asshole Rule delves into the problem of bullying or aggressive co-workers, who in many cases rise to management positions. Sutton provocatively labels them assholes.

The book lays out the effect these employees can have on a business, and gives advice on how to develop an asshole-free environment.

Wer The No Asshole Rule lesen sollte

Anyone who wants to learn how to identify and deal with assholes in the workplace
Every office worker, whether employee, manager, consultant or intern
Anyone who wants to avoid being seen as an asshole

Über den Autor

Robert I. Sutton (*1954) is a Professor at Stanford Business School. He has advised numerous international companies and published several popular scientific books.

The book draws on his extensive experiences working for some of the world’s biggest companies and best-known CEOs such as Steve Jobs.

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