Mastering Communication at Work Buchzusammenfassung - das Wichtigste aus Mastering Communication at Work
Einleitung anhören

Zusammenfassung von Mastering Communication at Work

Ethan F. Becker and Jon Wortmann

How to Lead, Manage, and Influence

4.4 (622 Bewertungen)
22 Min.

Kurz zusammengefasst

'Mastering Communication at Work' by Ethan F. Becker and Jon Wortmann is a guidebook for improving communication skills in the workplace. It offers practical techniques to overcome common communication challenges and build stronger relationships with colleagues.


    Mastering Communication at Work
    in 7 Kernaussagen verstehen

    Audio & Text in der Blinkist App
    Kernaussage 1 von 7

    Deductive and inductive thinkers communicate differently – so you should adapt.

    What type of thinker are you? Here’s a quick test.

    Your co-worker comes up and tells you about a family dinner, at which his mother-in-law said he should start jogging. So he went to the mall, had trouble parking, and visited a few stores. After trying several on, he bought a lovely pair of white sneakers.

    He’s going to break them in this afternoon, but wonders about the weather. So he asks, “Do you think it’ll rain?”

    How are you feeling? If you’re rolling your eyes at all that detail, you’re a deductive thinker. But if you see where your co-worker is coming from, your tendency is inductive.

    The key message here is: Deductive and inductive thinkers communicate differently – so you should adapt.

    In the example, your co-worker is a pretty extreme inductive thinker. Inductive thinkers need context: it would feel wrong to him to ask, “Do you think it’ll rain?” without first explaining why he’s asking. A milder inductive thinker might simply say, “Hey, I don’t want to get my new pair of sneakers wet. Do you think it’ll rain?”

    On the other hand, deductive thinkers prefer details straight up: an extreme deductive thinker might just look at you and say, “Rain?” She might then provide context, but that’ll come second.

    Neither type of thinking is superior – they’re just different. Problems only occur when people don’t take each other’s tendencies into account. So as well as knowing your own tendency, you need to know your colleagues’. A good manager learns the tendencies of their team, and communicates with each of them appropriately.

    The same applies to presentations. Say you have to give the board a choice between cuts and a new round of fundraising. How do you do it – go straight in, or cushion the blow?

    It depends on how the board members think – although a majority of board-level people tend to think deductively. So it might well be best to present the key point right at the start, before rowing back and giving the context the inductive thinkers need.

    That’s not all it takes to give a good presentation, of course. It’s always vital to be upfront with your listeners about what you’ll be telling them, how long it’ll take, and why the presentation will be worth their time. Also offer a clear, actionable summary.

    But a master communicator will always be adapting to their audience’s inductive or deductive tendencies. Because communicating isn’t just about you: it’s about the people you’re talking to.

    Du möchtest die gesamte Zusammenfassung von Mastering Communication at Work sehen?

    Kernaussagen in Mastering Communication at Work

    Mehr Wissen in weniger Zeit
    Sachbücher auf den Punkt gebracht
    Sachbücher auf den Punkt gebracht
    Kernaussagen aus Sachbüchern in ca. 15 Minuten pro Titel lesen & anhören mit den „Blinks”
    Zeitsparende Empfehlungen
    Zeitsparende Empfehlungen
    Titel, die dein Leben bereichern, passend zu deinen Interessen und Zielen
    Podcasts in Kurzform
    Podcasts in Kurzform Neu
    Kernaussagen wichtiger Podcasts im Kurzformat mit den neuen „Shortcasts”

    Worum geht es in Mastering Communication at Work?

    Mastering Communication at Work (revised edition, 2021) is a classic guide on leading in the workplace through strong communication skills. It teaches you how to communicate effectively by understanding your listener’s tendencies and motivations.

    Bewertung von Mastering Communication at Work

    Mastering Communication at Work (2012) is a valuable resource for anyone looking to improve their communication skills in the workplace. Here's why this book is worth reading:

    • Packed with practical strategies and techniques, it provides readers with actionable advice on how to effectively communicate in various work situations.
    • The book combines real-life examples, insightful anecdotes, and expert guidance to help readers navigate challenging conversations and foster positive relationships.
    • With its engaging and informative content, the book keeps readers captivated, ensuring that improving their communication skills is anything but boring.

    Wer Mastering Communication at Work lesen sollte

    • Managers looking for new communication tactics
    • Employees aiming to make the next step up
    • Executives who want to improve relations with staff

    Über den Autor

    Ethan F. Becker has worked with Apple, IBM, the FBI, and many other organizations, as president and senior coach/trainer for the Speech Improvement Company. 

    Jon Wortmann is an executive coach, speaker, and trainer, who has consulted for organizations from Fortune 500 companies to nonprofits.

    Kategorien mit Mastering Communication at Work

    Ähnliche Zusammenfassungen wie Mastering Communication at Work

    ❤️ für Blinkist️️️ 
    Ines S.

    Ich bin begeistert. Ich liebe Bücher aber durch zwei kleine Kinder komme ich einfach nicht zum Lesen. Und ja, viele Bücher haben viel bla bla und die Quintessenz ist eigentlich ein Bruchteil.

    Genau dafür ist Blinkist total genial! Es wird auf das Wesentliche reduziert, die Blinks sind gut verständlich, gut zusammengefasst und auch hörbar! Das ist super. 80 Euro für ein ganzes Jahr klingt viel, aber dafür unbegrenzt Zugriff auf 3000 Bücher. Und dieses Wissen und die Zeitersparnis ist unbezahlbar.

    Ekaterina S.

    Extrem empfehlenswert. Statt sinnlos im Facebook zu scrollen höre ich jetzt täglich zwischen 3-4 "Bücher". Bei manchen wird schnelle klar, dass der Kauf unnötig ist, da schon das wichtigste zusammen gefasst wurde..bei anderen macht es Lust doch das Buch selbständig zu lesen. Wirklich toll

    Nils S.

    Einer der besten, bequemsten und sinnvollsten Apps die auf ein Handy gehören. Jeden morgen 15-20 Minuten für die eigene Weiterbildung/Entwicklung oder Wissen.

    Julia P.

    Viele tolle Bücher, auf deren Kernaussagen reduziert- präzise und ansprechend zusammengefasst. Endlich habe ich das Gefühl, Zeit für Bücher zu finden, für die ich sonst keine Zeit habe.

    Leute mochten auch die Zusammenfassungen

    4,7 Sterne
    Durchschnittliche Bewertung im App Store und Play Store
    30 Millionen
    Downloads auf allen Plattformen
    10+ Jahre
    Erfahrung als Impulsgeber für persönliches Wachstum
    Die besten Ideen aus den Top-Sachbüchern

    Hol dir mit Blinkist die besten Erkenntnisse aus mehr als 7.000 Sachbüchern und Podcasts. In 15 Minuten lesen oder anhören!

    Jetzt kostenlos testen

    Mastering Communication at Work FAQs 

    What is the main message of Mastering Communication at Work?

    Mastering Communication at Work teaches effective communication skills for professional success.

    How long does it take to read Mastering Communication at Work?

    The reading time for Mastering Communication at Work varies, but the Blinkist summary can be read in just 15 minutes.

    Is Mastering Communication at Work a good book? Is it worth reading?

    Mastering Communication at Work provides practical strategies for improving communication, making it a valuable read.

    Who is the author of Mastering Communication at Work?

    Ethan F. Becker and Jon Wortmann are the authors of Mastering Communication at Work.

    What to read after Mastering Communication at Work?

    If you're wondering what to read next after Mastering Communication at Work, here are some recommendations we suggest:
    • The 16 Undeniable Laws of Communication by John C. Maxwell
    • Communicate to Influence by Ben Decker & Kelly Decker
    • Influence is Your Superpower by Zoe Chance
    • Nonviolent Communication by Marshall B. Rosenberg
    • Communicate with Mastery by J. D. Schramm with Kara Levy
    • The Art of Communicating by Thich Nhat Hanh
    • Emotional Intelligence by Daniel Goleman
    • The Communication Code by Jeremie Kubicek & Steve Cockram
    • Influence by Robert B. Cialdini
    • Do What Matters Most by Rob Shallenberger and Steve Shallenberger