Kategorien entdecken

Das sind die Blinks zu

Radical Outcomes

How to Create Extraordinary Teams that Get Tangible Results

Von Juliana Stancampiano
13 Minuten
Audio-Version verfügbar
Radical Outcomes: How to Create Extraordinary Teams that Get Tangible Results von Juliana Stancampiano

Radical Outcomes (2019) explores ways to translate top-level strategies into great results for your business. Revealing the common disconnect between decision-making executives and front-line staff, these blinks explore how all levels of an organization can work better together to drive radically improved outcomes. 

  • Team leaders looking for a fresh perspective
  • Executives poised to invest in new business technologies
  • Learning and development managers seeking new insight

Juliana Stancampiano is the CEO of management consulting firm Oxygen. Stancampiano has over 15 years’ experience of helping senior leaders implement new business and sales strategies. 

 

© Juliana Stancampiano: Radical Outcomes copyright 2019, John Wiley & Sons Inc. Used by permission of John Wiley & Sons Inc. and shall not be made available to any unauthorized third parties.

Kennst du schon Blinkist Premium?

Mit Blinkist Premium erhältst du Zugang zu dem Wichtigsten aus mehr als 3.000 Sachbuch-Bestsellern. Das Probeabo ist 100% kostenlos.

Premium kostenlos testen

Was ist Blinkist?

Blinkist ist eine App, die die großen Ideen der besten Sachbücher in einprägsame Kurztexte verpackt und erklärt. Die Inhalte der über 3.000 Titel starken Bibliothek reichen von Sachbuch-Klassikern, über populäre Ratgeber bis hin zu diskutierten Neuerscheinungen. Basierend auf wissenschaftlichen Erkenntnissen wird jeder Titel von speziell geschulten Autoren aufbereitet und dem Nutzer als Kurztext und Audiotitel zur Verfügung gestellt.

Discover
3.000+ top
nonfiction titles

Get unlimited access to the most important ideas in business, investing, marketing, psychology, politics, and more. Stay ahead of the curve with recommended reading lists curated by experts.

Entdecke die Kernaussagen zu diesem Titel:
Entdecke die Kernaussagen zu diesem Titel:
Entdecke die Kernaussagen zu diesem Titel:

Radical Outcomes

How to Create Extraordinary Teams that Get Tangible Results

Von Juliana Stancampiano
  • Lesedauer: 13 Minuten
  • Verfügbar in Text & Audio
  • 8 Kernaussagen
Jetzt kostenloses Probeabo starten Jetzt lesen oder anhören
Radical Outcomes: How to Create Extraordinary Teams that Get Tangible Results von Juliana Stancampiano
Worum geht's

Radical Outcomes (2019) explores ways to translate top-level strategies into great results for your business. Revealing the common disconnect between decision-making executives and front-line staff, these blinks explore how all levels of an organization can work better together to drive radically improved outcomes. 

Kernaussage 1 von 8

Businesses are introducing new technologies but failing to make the most of them. 

In a technology-driven world where consumers have lots of knowledge and big expectations, many businesses already understand that offering a quality product is no longer enough. These days, for your business to stand out from the crowd, you’ll need to provide a great consumer experience too. 

To provide this great experience, companies are rushing to buy into the new technologies that promise to deliver. 

Unfortunately, harnessing new technology to change the way your company does business is often difficult. In fact, the introduction of that technology can make things feel a little crazy across all levels of your organization. 

But before we dive into that, let’s take a look at the different areas of a typical business. Most medium-to-large companies can be neatly divided into three different groups.

At the top we find the executives: those who direct the business and create its overall strategies. Below them are a layer of team leaders who manage their junior colleagues in realizing the required business outcomes. Lastly, we have teams of those junior colleagues themselves. This is the layer that engages with customers and achieves these outcomes. 

However, it’s also important to consider the relationships between the different players in an organization. Thus, we can also divide a business into its enabling functions – such as the marketing department and the learning and development team – which power the company forward; and the audience, comprising those staff who are customer-facing, such as customer service representatives and salespeople. 

Whichever group you fall into, you’ve probably experienced the frustration of seeing new technologies introduced into your organization that are supposed to make your consumers’ experience better but end up making things worse.

This frustration is felt in different ways. Executives, for example, are vexed that their costly new technology investments aren’t making an impact on the bottom line. By contrast, enablement teams feel overwhelmed by the new demands that learning to integrate the new technology places on them and the improved results that are expected. 

Lastly, the audience feels bombarded by the information about the technology that comes from above, and are at a loss as to how to integrate that information into their day-to-day interactions with customers. 

There has to be a better way to introduce new technologies, one that impacts the bottom line and gets everyone on the same page. And there is – but to get there, you first have to start measuring outcomes, as we'll see in the next blink. 

Mit Premium freischalten Jetzt lesen oder anhören

Inhalt

Mit Premium freischalten Jetzt lesen oder anhören

Bringe mehr Wissen in deinen Alltag!

Sichere dir jetzt Zugang zu den Kernaussagen der besten Sachbücher – praktisch in Text & Audio in nur 15 Minuten pro Titel.
Created with Sketch.