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Smart Teams summary
How to Work Better Together
- 4.2 (126 ratings)
- 21 mins
- 8 Key ideas
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'Smart Teams' by Dermot Crowley is a guide to improving team productivity through effective communication, collaboration, and task management. It provides practical tips and tools for creating a culture of efficiency and shared accountability within teams.
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Smart Teams
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Key ideas in Smart Teams
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Key idea 1 of 8
The right company culture is key to building more productive teams.
Do you find yourself spending most of your working day dealing with unexpected interruptions or wasting time in unfocused meetings? Is your inbox overflowing with unread emails? Are your priorities constantly derailed by last-minute requests?
If you recognize your workplace in this picture, you work in a culture of friction. Friction is the loss of productivity that happens between people, like when your plans for the day are disrupted by having to pick up the pieces of someone else’s unmet deadline.
It’s a fact of life that emergencies can happen, and it’s natural that your productivity takes a hit as a result. But a lot of the time the slump in your productivity comes down to a build-up of little things that you don’t even notice until you realize how little you got done. It’s things like meetings always running late and too many irrelevant emails arriving in your inbox happening day in, day out that are a clear sign that there’s too much friction in your working life.
Fortunately, most people mean well and don’t deliberately set out to work in a way that disrupts others. But if poor practices are widespread in a company, it can really work against those good intentions.
For example, your colleagues might invite you to their meetings because they value your opinion, not realizing that you might have other priorities. But if your company culture pressures you into saying yes to every invitation, this can prevent you from being as productive as you could be. Instead of focusing on the real purpose of your role, you’ll spend too much time half-listening to irrelevant discussions.
This means that to really increase productivity, we need to pay attention to how our actions could inadvertently be making other’s lives more difficult. It’s a question of taking a look at our working lives and pointing to behaviors that create the friction. They could be something very specific – perhaps it’s a norm in your company not to bother with a clear subject for emails, making it hard to prioritize your inbox. Or it can be something more general like a lack of empathy and respect for each other’s time.
Once we know what the problematic practices are, we can start to change them.
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What is Smart Teams about?
Smart Teams (2018) is a practical guide to enhancing your team’s productivity. It gives you tools and strategies that you can use to help you and your team communicate better, collaborate effectively, and stamp out the disruptions that stop you from achieving your goals.
Smart Teams Review
Smart Teams by Dermot Crowley (2020) is an essential read for anyone looking to enhance teamwork and collaboration in their professional lives. Here's why this book stands out:
- With its practical strategies and techniques, it equips readers with the tools they need to build and lead successful teams, resulting in improved productivity and performance.
- By incorporating real-life examples and case studies, the book illustrates the concepts and principles with relatable stories, making it relevant and engaging.
- Its down-to-earth approach and emphasis on fostering effective communication and problem-solving skills make this book a refreshing and valuable resource for team development.
Who should read Smart Teams?
- Business leaders who want to create a more productive company culture
- Professionals seeking to collaborate more effectively
- Anyone who wants to know how team productivity works
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Smart Teams FAQs
What is the main message of Smart Teams?
The main message of Smart Teams is to improve team collaboration and communication for greater productivity.
How long does it take to read Smart Teams?
The reading time for Smart Teams varies, but it generally takes a few hours. The Blinkist summary can be read in 15 minutes.
Is Smart Teams a good book? Is it worth reading?
Smart Teams is a valuable read for anyone looking to enhance teamwork. It provides practical strategies and insights for achieving success.
Who is the author of Smart Teams?
Dermot Crowley is the author of Smart Teams.



































































































