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Blink 3 of 8 - The 5 AM Club
by Robin Sharma
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When They Win, You Win summary
Russ Laraway
Being a Great Manager Is Simpler Than You Think
14 mins
Brief summary
When They Win, You Win by Russ Laraway is a guide to nurturing and developing talent within organizations. It offers practical advice on how to support and empower others to achieve their goals, ultimately benefitting both the individual and the team.
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When They Win, You Win
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Key idea 1 of 5
Working with the “Big 3”
Have you ever suffered under bad management? Perhaps you’ve struggled with unclear direction from your boss. Or lacked coaching to develop your skills. Or felt adrift in your job without guidance on advancing your career. It might only be a small consolation, but if so, you’re only one of many.
Most managers fail to lead their teams effectively. But there’s a simple formula, used by some of the best managers in the world, that’s proven to engage employees and drive results. It comes down to what’s known as the Big 3 – direction, coaching, and career support.
First comes direction. This means clearly communicating expectations and priorities. It requires defining a long-term purpose and vision as well as short-term goals and sharing these openly with your employees. Surprisingly, even good managers often fail to provide this clarity.
Second is coaching. Employees need frequent feedback on what they're doing well so they can repeat it. They also need constructive criticism to continuously improve. Good managers also make room for their employees’ ideas, applying them when possible and refining them as needed.
Finally, career support entails guiding team members' growth beyond promotions. It means understanding their aspirations and actively assisting their development. This shows care for employees as human beings, not just workers.
Ample data shows that the Big 3 behaviors measurably improve employee engagement. And increased engagement has been linked to productivity, profitability, and other key measures of good business. When managers embrace direction, coaching, and career support, it creates a cycle of winning for employees, leaders, and the business.
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What is When They Win, You Win about?
When They Win, You Win (2022) is your guide to being a great manager. This playbook reveals the simple leadership principles that unlock your employees’ full potential, create happy, engaged teams, and drive better business results.
Who should read When They Win, You Win?
- Managers and leaders looking to improve employee satisfaction
- Founders and entrepreneurs seeking to build effective teams and retain top talent
- Business school students studying organizational behavior and human resources
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