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The Customer Service Revolution
John R. DiJulius III
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The Customer Service Revolution by John R. DiJulius III
Synopsis

The Customer Service Revolution (2015) reveals the real secrets of brilliant customer service. These blinks provide a practical guide for taking your customer service to the next level, helping to create an extraordinary experience for your customers and forge an enthusiastic vision-driven workforce.

Who should read these blinks?
  • Managers who want to boost their team’s customer service
  • Employees looking to improve their people skills
  • Leaders curious about why customer service is so important
Who wrote the book?

John DiJulius is the founder and owner of John Robert’s Spa, one of the top 20 spa salons in America. He is also the president of The DiJulius Group, a customer service consulting group whose clients include successful companies like Starbucks, Lexus and Nestlé.

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