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Never Split the Difference (2016) is your guide to getting what you want. Drawing on FBI strategies, it offers hands-on advice for how to negotiate your way to success – whether it’s in the office, the home, or a hostage standoff.

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Chris Voss is a former lead kidnapping negotiator with the FBI. He’s the founder of the negotiation consultancy The Black Swan Group and has taught negotiation courses everywhere from Harvard to MIT’s Sloan School of Management.

Tahl Raz is a journalist and coauthor of the New York Times best seller Never Eat Alone.

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New Sales. Simplified. (2012) is a guide for those charged with finding new business. It takes a look at the fundamentals and offers actionable advice and techniques to the aspiring new business salesperson.

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Mike Weinberg is a specialist in new business development and sales management. He’s not only a best-selling author, but also a consultant, coach, and speaker. Named as a Top Sales Influencer by Forbes and OpenView Labs, before setting up his consulting practice he was the top producer for three different companies.

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Everyone Deserves a Great Manager (2019) provides business leaders with six crucial practices that will transform team members into high performers. Offering practical solutions, it fills in the gap many new managers encounter when they’re promoted without receiving any leadership training.

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Scott Jeffrey Miller is the executive vice president of thought leadership at FranklinCovey, a company that develops business modeling to foster success. A leadership expert, Jeffrey Miller hosts Great Life, Great Career with Scott Miller, a weekly radio program, as well as the weekly podcast On Leadership with Scott Miller.

Todd Davis is the author of the best seller Get Better: 15 Proven Practices to Build Effective Relationships at Work. Chief People Officer at FranklinCovey, he fosters the professional development of employees in 160 different countries.

Victoria Roos Olsson is a senior leadership consultant at FranklinCovey, and was on the development team for The 7 Habits of Highly Effective People. A certified yoga teacher and running coach, she hosts her own podcast, Roos&Shine, with her sister.

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The Sales Advantage (2003) is a practical guide to closing more sales. Based on a popular corporate training program, it offers a step-by-step framework of the sales process, with tools and principles for identifying new prospects and converting them into returning customers.

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Dale Carnegie (1888-1955) was an American writer, lecturer, and developer of courses in self-improvement, salesmanship, and public speaking. He’s also the author of several other business books including the perennial best seller How to Win Friends and Influence People.

Oliver Crom was vice chairman of the board of Dale Carnegie & Associates, Inc., a company that offers corporate training solutions worldwide, from 1958–2011.

Michael A. Crom was chief learning officer at Dale Carnegie Training from 1978–2013 and has been a member of the board since 1992.

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Follow Up and Close the Sale (2020) unpacks the psychology behind why buyers buy and the power of the follow-up to make more sales. It explores tried and true selling techniques for any sales situation, providing tools anyone can use to close the sale.

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Jeff Shore is the founder and president of the sales training provider Shore Consulting Inc. He’s also the author of several books, including Be Bold and Win the Sale, and the host of the popular sales podcast The Buyer’s Mind.

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Sales EQ (2017) explores how sales professionals can leverage the power of human emotion to boost their performance. It outlines the feelings that potential buyers experience and explains how sellers can learn to keep their own emotions in check during the sales process.

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Jeb Blount is a best-selling author, executive advisor, and thought leader on sales and leadership. Forbes magazine has previously named him as one of the world’s top social sales influencers.

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Loving Your Business (2020) is a guide for people who feel overwhelmed by their business. Debbie King offers new strategies for thinking about your business and managing your emotions in order to avoid unnecessary stress and achieve positive outcomes.

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Debbie King is an expert at applying tools based on cognitive psychology to transform your relationship with your business while you scale. She successfully transformed her business, Association Analytics, from a service-based technical consulting model to a leader in the field of productized solutions. After scaling and selling that business, Debbie created the coaching company, Loving Your Business. She has a Master's degree in Leadership from Georgetown University, and more than 20 years of experience as an entrepreneur and a coach.

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Every Job Is a Sales Job (2019) outlines why the art of selling is integral to your career, regardless of your profession. These blinks explore the benefits of integrating sales techniques into your daily interactions, and explain how to uncover hidden opportunities for selling.

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Dr. Cindy McGovern is a speaker, sales consultant, and the founder of Orange Leaf Consulting. McGovern has provided sales training for hundreds of organizations and individuals, helping companies to boost their bottom line and bring new business through their doors.

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The Science of Selling (2016) is a detailed handbook on the science of making a sale. Combining insights from neuroscience and social psychology, this guide presents an evidence-based approach to making a convincing pitch.

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David Hoffeld is the CEO and chief sales expert at the Hoffeld Group, a leading sales and consultancy firm. His insightful approach to sales has landed him lecture spots at Harvard Business School and features in the Wall Street Journal, Fast Company, and U.S. News & World Report.

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Bargaining for Advantage (1999) is a guide to becoming a more efficient and intelligent negotiator. Combining insights from negotiation research with tried-and-tested tactics by some of the world’s leading business experts, this is a book for anyone who wants to improve their bargaining skills.

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G. Richard Shell is a management professor at the University of Pennsylvania’s Wharton School and creator of its popular “Success Course.” He lives near Philadelphia.

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Flip The Script (2019) helps you up your sales and negotiation game. Sales is all about the art of persuasion but we all know that nobody likes to feel manipulated. In order to sell your idea or product in today’s world, your buyers need to feel like they’re making that decision on their own terms. Flip The Script provides techniques that allow you to subtly convince anyone that your idea is the right one.

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Oren Klaff is one of the leading experts on sales and negotiation. As an advisor on raising capital and investment funds, his services are in demand in a wide array of industries around the world. His first book, Pitch Anything, has sold over one million copies to date.

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Objections (2019) explores the secrets behind turning around common sales objections. Drawing on insights from both the business world and psychology, it shows how you can transform even the most reluctant prospect into an eager buyer.

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Jeb Blount is the CEO of the international training consultancy Sales Gravy, which helps businesses boost their sales performance and optimize their human capital. In addition to authoring eleven books, including Fanatical Prospecting and Sales EQ , Blount is also a highly sought-after speaker on the topics of sales, customer experience and leadership.

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The Bartering Mindset (2019) details a method for negotiation that applies the mind-set of bartering economies of the past, in which people traded goods and services to get what they needed, to today’s monetary economy. By breaking down the bartering mind-set into a five-step process, these blinks will help you cultivate a more sophisticated approach to negotiating.

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Brian C. Gunia is an associate professor at Johns Hopkins Carey Business School. His research focuses on how people can help their careers through ethical behavior, effective negotiation and sufficient sleep. His work has been published in journals including Academy of Management Journal and Journal of Applied Psychology.

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Fanatical Prospecting (2015) is full of home truths and tips and tricks designed to help salespeople up their game – it’s the ultimate no-nonsense guide to salesmanship. The message is simple: If you want to make it as a sales superstar, you have to keep your pipeline full of leads. After all, no one’s going to hit a home run if they haven’t even made it up to the plate. Achieving this approach is exactly what these blinks will teach you how to do.

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Jeb Blount is a sales-acceleration consultant with decades of experience on the frontlines of sales. In addition to being a best-selling author, he is a business coach and sought-after motivational speaker. He has been recognized as one of the Top 50 Most Influential Leaders in Sales and Marketing by Top Sales Magazine and one of the World’s Top 30 Social Selling Influencers by Forbes.

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Create Space (2018) is a collection of the many tools and methods used by Derek Draper in his role as a coach for business leaders around the world. As a practicing psychologist and sought-after consultant, Draper has honed his knowledge and is generous in sharing what he’s learned and observed over the years. Whether you’re a CEO or an intern, or somewhere in between, Draper’s valuable insights help you establish a balanced and successful career.

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Derek Draper is the cofounder and CEO of CDP Leadership Consultants. A business psychologist with over a decade’s experience in helping clients around the world, he’s coached CEOs and high-ranking executives in some of the world’s biggest corporations. He still runs a small psychotherapy practice in London, where he lives with his wife and two children.

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Never Lose A Customer Again (2018) is full of sage advice for businesses seeking to provide superior customer experience. Whether your business is big or small, global or local, author Joey Coleman has got some words of wisdom for you. In addition to explaining why customer experience is so important, he details the many ways it gets overlooked. As Coleman makes clear, understanding the desires, fears and emotions of your customers will allow you to retain them and benefit from their support – and that will pay off in the form of major dividends.

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The Heart of the Deal (2017) offers ambitious real estate agents guidance on how to make it in the industry. It’s packed with examples from the author’s own experiences so that you too can learn how to win over clients and achieve similar levels of success.

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Never Split the Difference (2016) is your guide to negotiation. Based on the extensive FBI work of Chris Voss, the authors offer up hands-on advice about how to negotiate your way to success, whether it’s in the office, the home, or a hostage stand-off.

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Chris Voss is a former lead kidnapping negotiator with the FBI. His many years of experience negotiating with all manner of criminals make him an expert in the field. He’s the founder of negotiation consultancy The Black Swan Group and a professor who has taught negotiation courses everywhere from Harvard University to MIT’s Sloan School of Management.

Tahl Raz is a journalist and co-author of the New York Times bestseller, Never Eat Alone.

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Sales Management. Simplified. (2016) takes a critical look at today’s troubled sales departments and offers a comprehensive plan on how to inject energy and vitality into your sales team. It runs through the most common and chronic problems and provides practical advice that any manager can follow to avoid pitfalls and turn a sleepy sales department into a strong and unified team.

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Mike Weinberg, a sales-management and business-development specialist, is a popular speaker and coach. He is also the founder of the consultancy firm The New Sales Coach, as well as the author of the Amazon bestseller, New Sales. Simplified.

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Selling with Noble Purpose (2013) is about finding the right balance between making money and doing something meaningful with your life. It allows you to reframe your work by focusing your intention on the customer and how they truly benefit from your product. It’s a perspective that also keeps employees happier, more motivated and effective. Selling doesn’t have to be focused on profits and greed; it can also be about making the world a better place.

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