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Never Split the Difference (2016) is your guide to getting what you want. Drawing on FBI strategies, it offers hands-on advice for how to negotiate your way to success – whether it’s in the office, the home, or a hostage standoff.

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Chris Voss is a former lead kidnapping negotiator with the FBI. He’s the founder of the negotiation consultancy The Black Swan Group and has taught negotiation courses everywhere from Harvard to MIT’s Sloan School of Management.

Tahl Raz is a journalist and coauthor of the New York Times best seller Never Eat Alone.

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Branding Between the Ears (2021) explores how marketers can apply the latest scientific insights to their branding strategy. It explores how the human brain responds to advertising, and how consumers really make the decision to buy or not to buy.

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Sandeep Dayal is the managing director of Cerenti, a marketing and business strategy consulting firm. Dayal has 25 years of experience in marketing and branding strategy and has previously worked for McKinsey and Booz Allen Hamilton.

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New Sales. Simplified. (2012) is a guide for those charged with finding new business. It takes a look at the fundamentals and offers actionable advice and techniques to the aspiring new business salesperson.

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Mike Weinberg is a specialist in new business development and sales management. He’s not only a best-selling author, but also a consultant, coach, and speaker. Named as a Top Sales Influencer by Forbes and OpenView Labs, before setting up his consulting practice he was the top producer for three different companies.

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Everyone Deserves a Great Manager (2019) provides business leaders with six crucial practices that will transform team members into high performers. Offering practical solutions, it fills in the gap many new managers encounter when they’re promoted without receiving any leadership training.

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Scott Jeffrey Miller is the executive vice president of thought leadership at FranklinCovey, a company that develops business modeling to foster success. A leadership expert, Jeffrey Miller hosts Great Life, Great Career with Scott Miller, a weekly radio program, as well as the weekly podcast On Leadership with Scott Miller.

Todd Davis is the author of the best seller Get Better: 15 Proven Practices to Build Effective Relationships at Work. Chief People Officer at FranklinCovey, he fosters the professional development of employees in 160 different countries.

Victoria Roos Olsson is a senior leadership consultant at FranklinCovey, and was on the development team for The 7 Habits of Highly Effective People. A certified yoga teacher and running coach, she hosts her own podcast, Roos&Shine, with her sister.

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The Sales Advantage (2003) is a practical guide to closing more sales. Based on a popular corporate training program, it offers a step-by-step framework of the sales process, with tools and principles for identifying new prospects and converting them into returning customers.

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Dale Carnegie (1888-1955) was an American writer, lecturer, and developer of courses in self-improvement, salesmanship, and public speaking. He’s also the author of several other business books including the perennial best seller How to Win Friends and Influence People.

Oliver Crom was vice chairman of the board of Dale Carnegie & Associates, Inc., a company that offers corporate training solutions worldwide, from 1958–2011.

Michael A. Crom was chief learning officer at Dale Carnegie Training from 1978–2013 and has been a member of the board since 1992.

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Follow Up and Close the Sale (2020) unpacks the psychology behind why buyers buy and the power of the follow-up to make more sales. It explores tried and true selling techniques for any sales situation, providing tools anyone can use to close the sale.

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Jeff Shore is the founder and president of the sales training provider Shore Consulting Inc. He’s also the author of several books, including Be Bold and Win the Sale, and the host of the popular sales podcast The Buyer’s Mind.

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Sales EQ (2017) explores how sales professionals can leverage the power of human emotion to boost their performance. It outlines the feelings that potential buyers experience and explains how sellers can learn to keep their own emotions in check during the sales process.

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Jeb Blount is a best-selling author, executive advisor, and thought leader on sales and leadership. Forbes magazine has previously named him as one of the world’s top social sales influencers.

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Loving Your Business (2020) is a guide for people who feel overwhelmed by their business. Debbie King offers new strategies for thinking about your business and managing your emotions in order to avoid unnecessary stress and achieve positive outcomes.

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Debbie King is an expert at applying tools based on cognitive psychology to transform your relationship with your business while you scale. She successfully transformed her business, Association Analytics, from a service-based technical consulting model to a leader in the field of productized solutions. After scaling and selling that business, Debbie created the coaching company, Loving Your Business. She has a Master's degree in Leadership from Georgetown University, and more than 20 years of experience as an entrepreneur and a coach.

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Every Job Is a Sales Job (2019) outlines why the art of selling is integral to your career, regardless of your profession. These blinks explore the benefits of integrating sales techniques into your daily interactions, and explain how to uncover hidden opportunities for selling.

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