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Get Better summary

Todd Davis

15 Proven Practices to Build Effective Relationships at Work

4.1 (44 ratings)
20 mins
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    Get Better
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    Being open to other perspectives can improve relationships.

    It can happen to anyone: you think you have a complete understanding of something – and then, one fateful day, you discover that you had it all wrong. 

    Each of us experiences the world in a different way, but sometimes we get stuck seeing the world from a point of view that has room for only one truth. As a result, we adopt standard perceptions about ourselves and about others, and we begin to believe that this perception is the only reality.

    Here’s a common scenario: a coworker approaches you, saying that he’s frustrated with another colleague because he thinks that she’s so slow and lazy that she’s going to cause everyone to miss their deadlines. This is what the author, Todd Davis, was confronted with when his colleague Jon came to him with his concerns about their coworker Isabel. Now, Jon wanted Davis to talk to Isabel, because Jon believed that he wasn’t a “people person.”

    So, in Jon’s case, we have someone who believes himself to be bad at dealing with others, and perceives Isabel as being slow and plodding. This is his truth, but it doesn’t have to be. 

    The better mind-set is to reject narrow viewpoints about yourself, others and the world.

    It’s your responsibility to take stock of your beliefs, keep an open mind and hold yourself accountable for any narrow-minded perspectives you might have about yourself, the world or the people in your life.

    You should also stay open to the perspective of others. The author reminded Jon that he was a good husband and father. Therefore, he likely isn’t so bad at communicating, and if he put his mind to it, he could probably have a productive conversation with Isabel. Perhaps he wasn’t as inept around people as he’d long believed. 

    Jon eventually realized that he’d unfairly labeled Isabel as slow and lazy, without taking the time to talk to her about it or understand her work ethic.

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    What is Get Better about?

    Get Better (2017) offers valuable insight on how to build and maintain better relationships at work. With a wealth of practical advice that you can put into action today, this is a useful guide, both to nurturing important relationships and to avoiding all the typical pitfalls that can cause trouble in the workplace.

    Who should read Get Better?

    • Executives and managers
    • Employees who deal with coworkers
    • Students of business and psychology

    About the Author

    Todd Davis has decades of human-resource experience and is an expert in recruitment and talent development. He is the executive vice president of the consulting company FranklinCovey, for whose global talent-development offices he’s also responsible. Davis is also the coauthor of Talent Unleashed: 3 Leadership Conversations to Ignite the Unlimited Potential in People.

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