Hi there, reader! At Blinkist, we’re helping solve your reading problem. Intrigued? Find out how.
PricingLog inStart free trial
Crucial Conversations
Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Audio available (mobile apps only)
Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
Synopsis

We’ve all been in situations where rational discussions get quickly out of hand, and Crucial Conversations investigates the root causes of this problem. You’ll learn techniques to handle such situations and shape them into becoming positive and solutions-oriented, while preventing your high-stakes conversations from turning into shouting matches.

Who should read these blinks?
  • Anyone whose job requires dealing with other people often
  • Anyone who wants to improve conversations in their personal relationships
  • Anyone who offers professional communications training
Who wrote the book?

The authors are co-founders of VitalSmarts, a consulting company that focuses on organizational performance and corporate training. As follow-ups to Crucial Conversations, the authors wrote Crucial Confrontations and Crucial Accountability, which aim to provide additional tools for resolving unmet expectations and bad behavior.

Ever read 4 books in one day?
Now you can. Sign up for a 3-day free trial and feast your mind on 1,500+ insight summaries of the best nonfiction in the world.
Your first read is only 30 seconds away!
Open in the App